Maxwin996 Terms & Conditions – Platform Usage Terms for Malaysia

Maxwin996 is an online betting platform offering a wide range of digital entertainment services, including Live Casino, slot games, Sports Betting, lottery, and progressive jackpots. The platform operates under a valid international licence and in full compliance with applicable laws.

These Terms & Conditions ("Terms") govern all aspects of your use of the maxwin996 platform, including but not limited to account registration, deposits, withdrawals, bonus claims, and participation in any game or bet offered by maxwin996.

Maxwin996 reserves the right to amend these Terms at any time with appropriate notice. Continued use of the platform after any amendment takes effect constitutes acceptance of the revised terms. We encourage you to review this page periodically to stay informed of the latest terms.

To register and use maxwin996's services, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above at the time of registration. maxwin996 maintains a strict zero-tolerance policy on underage gambling.
• Having an active Malaysian phone number that can be verified via OTP.
• Not appearing on any list of individuals banned from gambling by any relevant authority.
• Not registering on behalf of another person or third party.
• Not a maxwin996 employee or an immediate family member of such an employee.

Each individual is permitted to hold only one account at maxwin996. Creating multiple accounts using the same name, phone number, email address, or from the same IP address is strictly prohibited and may result in account closure and forfeiture of all balances and bonuses.

Maxwin996 reserves the right to request identity verification documents (KYC) at any time, including a copy of your ID, bank statement, or other relevant documents. Failure to provide the requested documents within the specified timeframe may result in account suspension.

You are solely responsible for the security of your maxwin996 account. This includes:

• Keep your password confidential — do not share it with anyone.
• Keeping your personal information accurate and up to date at all times.
• Notify maxwin996 immediately if you suspect unauthorised access to your account.
• Log out of your account when using a shared device.

Maxwin996 will not be liable for any losses resulting from unauthorised access to your account where such losses are caused by your own negligence in safeguarding your login credentials.

Profile information such as your full name and date of birth cannot be changed after initial verification. If there is an error, please contact maxwin996 customer support for assistance.

Maxwin996 accepts deposits via the following approved Malaysian payment methods only:

All deposits must be made from a payment method registered in your own name. maxwin996 does not accept third-party deposits. Deposits received from unknown or suspicious sources will be investigated and may be returned or forfeited.

Withdrawals from your maxwin996 account are subject to the following conditions:

• The minimum withdrawal amount is RM 30 per request.
• The daily withdrawal limit for standard accounts is RM 10,000. This limit is higher for VIP members.
• Withdrawals to Malaysian e-wallets (TNG, GrabPay, ShopeePay) are processed within 5–15 minutes.
• Withdrawals to bank accounts via DuitNow or FPX are processed within 15–30 minutes.
• Withdrawals may only be made to the same payment method used for the deposit, or to a bank account held in your own name.

Maxwin996 reserves the right to request additional verification before processing a withdrawal, particularly for large amounts or in cases deemed suspicious. This is part of our security protocol to protect players from fraud.

If you have an active bonus in your account that has not yet met the wagering requirements, making a withdrawal will forfeit that bonus and any associated winnings. Your original deposit (excluding bonus funds) may be withdrawn at any time.

Maxwin996 offers a wide range of bonuses and promotions for Malaysian players. All bonuses are subject to specific terms stated on the Promotions page. The following general conditions apply to all promotions:

• Every bonus comes with wagering requirements (wagering requirements) that must be met before any bonus-related winnings can be withdrawn.
• Bonuses are only available to players who meet the specified eligibility criteria — including age requirements, account status, and the deposit method used.
• Bonus abuse — including the use of multiple accounts, hedge betting, or any strategy clearly intended to exploit promotions — is strictly prohibited and may result in bonus forfeiture and account closure.
• Bonuses may not be transferred between accounts or redeemed directly for cash without first satisfying the wagering requirements.
• Maxwin996 reserves the right to cancel or modify any promotion at any time with reasonable notice.

Game contributions towards wagering requirements are as follows: online slots contribute 100%; table games (baccarat, roulette, blackjack) contribute 10–20%; Sports Betting contributes 100% with a minimum odds requirement of 1.70. Please refer to the terms of each promotion for specific details.

All games on maxwin996 use a Random Number Generator (RNG) verified by an independent auditor to ensure complete fairness and randomness. The outcome of all games is final and may not be disputed unless there is clear evidence of a technical fault.

In the event of a technical fault or software error, maxwin996 reserves the right to:

• Voiding the affected bets and refunding the staked amount.
• Correcting winnings that were miscalculated due to a technical fault.
• Temporarily suspending games for maintenance or correction purposes.

Players are responsible for ensuring a stable internet connection while playing. maxwin996 is not liable for any losses resulting from a disconnected internet connection during an ongoing match or round.

The maxwin996 Sports Betting section covers a wide range of sports, including football (EPL, Malaysia Super League), badminton (BWF World Tour, Thomas Cup, Uber Cup), esports, and more. The following specific terms apply to Sports Betting:

• All bets are final once confirmed by the system. No cancellations are permitted after a bet has been confirmed.
• Bets placed at incorrect odds due to a technical error may be voided by maxwin996 and funds returned.
• For live betting, the odds displayed at the time the bet is confirmed are the odds that apply.
• If a match is postponed and not resumed within 24 hours of the original scheduled time, all related bets will be voided and funds returned.
• Sports betting winnings are based on official results announced by the relevant sports governing body.

Maxwin996 reserves the right to set maximum betting limits on any market or match at any time without prior notice.

The following actions are strictly prohibited on the maxwin996 platform and may result in immediate account closure and legal action where applicable:

• Registering more than one account or using another person's account.
• Using automated software or tools (bots) to play or place bets.
• Placing hedge bets across multiple accounts to exploit promotions.
• Providing false personal information during registration or the KYC process.
• Using a payment method that is not registered in your own name.
• Conducting any form of money laundering or illegal financial activity through the platform.
• Attempting to hack, exploit system vulnerabilities, or disrupt maxwin996's operations.
• Colluding with other players to manipulate game outcomes.

Maxwin996 reserves the right to close or suspend a player's account under the following circumstances:

• Violation of any terms set out in this document.
• At the player's own request (voluntary closure or self-exclusion).
• Failure to complete identity verification (KYC) within the stipulated timeframe.
• Account inactive for more than 12 consecutive months.
• Upon instruction from the relevant authorities.

Players may close their account at any time by contacting maxwin996 customer support. Prior to closure, any remaining balance (excluding bonuses that have not met the wagering requirements) will be returned via the same payment method used for your last deposit.

Accounts inactive for 12 months may be subject to a monthly administrative fee of RM 10 until the balance reaches zero or the player reactivates their account.

Maxwin996 is committed to protecting the personal data of all players. All information you provide to maxwin996 is secured using industry-standard 256-bit SSL encryption. Your personal data is used solely for the following purposes:

• Verifying your identity and managing your account.
• Processing financial transactions.
• Complying with all applicable legal and regulatory requirements.
• Providing customer support.
• Contacting you about platform services, promotions, and updates (with your consent).

Maxwin996 will not sell, rent, or disclose your personal information to third parties without your consent, unless required by law or court order. For more details on how we handle your data, please read Privacy Policy ours.

Maxwin996 takes responsible gaming seriously. We provide a range of features to help players stay in control:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits from the account settings page.
• Loss Limit: Cap the maximum amount you can lose within a period of your choice.
• Cooling-Off Period: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Exclude yourself from the platform entirely for an extended period.
• Reality Check: Receive periodic reminders about your session duration and total amount wagered.

If you or someone you know is experiencing a gambling problem, please contact Talian Kasih 15999 — a free counselling service available 24 hours a day. For more information, visit the Responsible Gaming ours.

To the extent permitted by applicable law, maxwin996 shall not be liable for:

• Any indirect, incidental, or consequential losses arising from the use of our platform.
• Service disruptions caused by factors beyond our control, including internet infrastructure failures, power outages, or force majeure events.
• Losses arising from the actions or omissions of third parties, including payment providers.
• Device damage or malware infection arising from use of the maxwin996 platform, provided that our platform has met the applicable security standards.

Maxwin996's liability under any circumstances is limited to the amount you deposited into your account within the 30 days preceding the claim. All disputed game outcomes will be reviewed by the maxwin996 technical team, and their decision is final.

Maxwin996 reserves the right to amend, add to, or remove any part of these Terms at any time. Amendments take effect immediately upon being posted on this page, unless stated otherwise. We will endeavour to notify players of material changes via email or in-platform notifications.

These Terms and any disputes arising from them are governed by the laws applicable in our licensing jurisdiction. Any dispute that cannot be resolved through mutual agreement will be referred to binding arbitration by a recognised arbitration body.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary, and the remainder of the Terms will continue in full force and effect.